Infinity
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Exclusive Flex-Track® system for spinal decompression and L-Track coverage
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Dual independent 4D roller assemblies in the Syner-D line
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Well-padded chairs with up to 70 airbags and space-saving recline
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U.S.-based operations and A+ BBB rating
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Flagships include spinal correction, calf kneading, and AI-enhanced tracking
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Strong after-sales support and parts availability
Osaki
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Over 60 models spanning 2D, 3D, and 4D categories
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Up to 53" SL-Tracks on models like Maestro LE 2.0
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Available in major retailers like Costco and Amazon
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Frequent sales, wide availability, and entry points under $2,000
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Signature features like heated 4D rollers and space-saving recline
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Parts and warranty service fulfilled from a U.S. warehouse
Osaki Massage Chair
Osaki is a major U.S. massage chair brand operating under Titan World LLC, with its headquarters and parts distribution center based in Texas. The brand is known for aggressively covering the full price spectrum—from compact 2D chairs like the OS-Champ to high-end 4D models like the Maestro LE 2.0. Osaki uses a hybrid approach to production: roller design and core mechanics are developed in Japan, while manufacturing is outsourced to Chinese factories. The result is a product line that packs sophisticated hardware at relatively lower prices—though occasionally at the cost of consistency in support and finish.
Osaki’s reach is wide: you’ll find its chairs at Costco, Amazon, and across nearly every massage chair dealer in the U.S. But popularity doesn’t always mean perfection—and as this review shows, Osaki shines in some areas while showing its seams in others.
Infinity Massage Chair
Founded in 2009 and based in Seabrook, New Hampshire, Infinity is a U.S.-based massage chair company known for delivering high-spec chairs with sleek design and a therapeutic edge. Unlike import-only brands, Infinity blends in-house product design and engineering with outsourced ISO-certified assembly, primarily in China. What sets the brand apart is its focus on stretching mechanics, wellness-focused features, and a steady push toward innovation (such as the Flex-Track® system and dual-roller Syner-D™ technology).
The brand also holds an A+ BBB rating, operates its own U.S. service and parts network, and positions itself just under the ultra-luxury tier—competing with the likes of Human Touch and Osaki Maestro on tech, while often beating them on warranty terms and structural comfort.
